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The most popular sneakers online shop. All Items are guaranteed authentic.
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This policy describes the ways we collect, store, use and protect your personal information. You accepted this policy when you purchased our products. We may amend this policy at any time by posting a revised version on our website.
- All items offered are acquired from authorized dealers of respective brands and are guaranteed 100% authentic.
- Once you place a bid, this means you have already read, understood and you agree to all the terms and conditions.
- All sales are final. No refund or exchange on all items.
- Returns only upon wrong item or size sent.
- Damaged or Lost items will be dealt with through the Post Office.
Shipping Policy:
- Shipping charge is for one single shipment only.
- Maximum quantity per shipment: 4 items.
- All multi-item orders involving in-stock item and pre-order item will be shipped in the same parcel after the pre-order period.
- Shipping and handling fees are non-refundable.
- Customers will be responsible for shipping cost on all Exchange items.
- Shipments that are bounced back to us due to inaccurate or incomplete address are subjected to new shipping charge.
- Charge must be paid before second shipment is dispatched.
- If you refused the order during delivery, no refunds will be issued and additional shipping/handling will apply to reship package.
- Orders placed on the weekend or on a Public holiday will not begin payment processing until the next business day.
- Business days are Monday to Friday (9:00AM - 6:00PM, GMT+8:00), excluding Hong Kong Public holidays.
- Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation.
- If no-one is available to take delivery of your products, the carrier will leave a card requesting you to pick up the parcel in post office.
Custom:
- Delivery standard applies to working days in the destination and excludes the time for customs clearance.
- We are NOT responsible for ANY applicable customs charges, import taxes/tariffs, customs seizures/confiscations.
- The customer is responsible to contact custom office once the parcel is get hold in custom.
- All outgoing parcels will be marked as gifts at lower value.
Information Collection:
We only collect personal information from you when you provide it to us, such as when you: register; place an order; contact us. The personal information we collect from you may include your name, age, mailing address, telephone number, e-mail address, and payment information. And we will not collect any of your payment information such as credit card no., expiry date, etc.
Use of Information:
We use the personal information we collect from you for the following purposes:
- To provide you with a quick and simple checkout experience;
- To process your orders, to contact you concerning the status of an order, to answer any of your questions, or to otherwise contact you when necessary;
- To help us learn more about our site visitors and customers and to improve their shopping experience and our business;
- To address problems with the Website, our business or our products and services and to protect the security of the Website and our business;
- To contact you about upcoming promotions and offers from our partners
Contacting the Website:
Should you have any further questions regarding this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact our Customer Service Department at : cs@rmkstore.com
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Copyright @ rmkstore.com 2006-2012 All rights reserved
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