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Shipping Info

 

SHIPPING INFO

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We ship Monday to Friday (Hong Kong Time GMT +8:00)

We will always try to ship your order within 3 business day from that you've made your order. Usually If you make your order before 09.00 am GMT+1 we will ship it within 48 hours. Orders placed on weekends and holidays will be shipped the next business day.

We ship & offer FREE shipping worldwide : 

  • AUSTRALIA
  • CANADA
  • CHINA
  • DENMARK
  • FRANCE
  • GERMANY
  • HONG KONG
  • INDONESIA
  • JAPAN
  • KOREA, SOUTH
  • MACAO
  • MALAYSIA
  • NETHERLANDS
  • NEW ZEALAND
  • NORWAY
  • PHILIPPINES
  • PORTUGAL
  • RUSSIA
  • SINGAPORE
  • SPAIN
  • SWEDEN
  • SWITZERLAND
  • TAIWAN
  • THAILAND
  • UNITED ARAB EMIRATES
  • UNITED KINGDOM
  • UNITED STATES OF AMERICA
  • VIETNAM

 

Delivery time:

  • Standard Shipping (5-18 Business Days) FREE
  • Express Shipping (2-5 Business Days)

Items will be shipped via DHL or Hong Kong Post depending on the weight and value.

 

Tracking:

  • Once your order shipped, we will issue a tracking number via email.
  • Once the parcel has arrived in your country it will be passed on to an internal post service and be subject to their standard delivery procedures.
  • You can track on DHL or Hong Kong Post.

 

Please note:

  • Due to an increased volume of orders during particular releases, sales or holidays, the handling of your order may take a few days extra. We are doing our best to get all orders out as soon as possible.
  • Orders containing 6 or more items may be shipped using another service than listed below.

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CUSTOM

  • Delivery standard applies to working days in the destination and excludes the time for customs clearance.
  • Buyer is responsible for contacting post office proactively to collect your parcel upon receipt of notification from post office/ customs for undelivered parcels/ parcels being retained.
  • We are NOT responsible for ANY applicable customs charges, import taxes/tariffs, customs seizures/confiscations, local sales taxes and other customs charges incurred for goods being retained at Customs.
  • Buyers are responsible for all customs charges, import taxes/tariffs, customs seizures/confiscations

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